Terms of Use
1. Acceptance of these Terms
By accessing or using this website, you agree to be bound by these Terms of Use, together with our Privacy Policy.
If you do not accept these Terms of Use, please do not use this website.
2. About this website
This website is operated by Brodribb Home Inc. and provides general information about Brodribb Home, Brodribb At Home, Brodribb Retirement Village, our services, facilities, and related matters.
The information on this website is provided in good faith for general information purposes only. While we take reasonable care in preparing the content, we do not guarantee that all information is complete, current, accurate, or suitable for your particular circumstances.
Information on this website is not intended to replace personal advice. It should not be relied on as medical, clinical, legal, financial, or other professional advice. You should seek appropriate advice relevant to your own situation.
3. Service information
Information on this website about care options, service availability, fees, funding pathways, eligibility, government programs, or other service-related matters may change from time to time.
Access to our services may depend on individual assessment, eligibility requirements, funding approval, availability, and other factors. Please contact us directly to confirm current information relevant to your circumstances.
4. Website availability
We aim to keep this website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors, viruses, or other harmful components.
We may update, change, suspend, or remove any part of this website at any time without notice.
5. Downloadable materials
This website may provide downloadable documents and materials, including PDF forms, brochures, information sheets, and other resources.
While we take reasonable care to ensure downloadable materials are current at the time they are published, we do not guarantee that all downloadable documents will always be complete, current, or suitable for your individual circumstances. You should contact us directly if you would like to confirm that you are using the most recent version of any form or document.
Downloadable materials are provided for personal, non-commercial use only, unless otherwise stated. You must not reproduce, alter, distribute, publish, or use these materials for commercial purposes without our prior written consent, except as permitted by law.
You are responsible for taking appropriate precautions to ensure that any file downloaded from this website is free from viruses or other harmful elements and is compatible with your systems.
6. Third-party links
This website may contain links to third-party websites for your convenience, including government and other external service providers.
We do not control those websites and are not responsible for their content, availability, security, or privacy practices. The inclusion of a link does not mean that we endorse the third-party website or its contents.
7. Intellectual property
Unless otherwise stated, the content on this website, including text, images, logos, graphics, layout, and other material, is owned by or licensed to Brodribb Home Inc. and is protected by applicable intellectual property laws.
You may view, download, and print material from this website for your personal, non-commercial use only, provided you do not alter the content and you keep any copyright or proprietary notices intact.
You must not reproduce, publish, distribute, modify, adapt, transmit, commercially exploit, or otherwise use any part of this website without our prior written consent, except as permitted by law.
8. Acceptable use
You must use this website only for lawful purposes.
You must not:
- interfere with the operation, security, or accessibility of the website
- attempt to gain unauthorised access to any part of the website, server, or related systems
- introduce viruses, malicious code, or other harmful material
- use the website in a way that is unlawful, fraudulent, abusive, defamatory, or otherwise inappropriate
- use any content from the website in a misleading or deceptive way
9. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store, and disclose personal information.
10. Limitation of liability
To the extent permitted by law, Brodribb Home Inc. is not liable for any loss, damage, cost, or expense incurred by any person arising from or in connection with the use of, or reliance on, this website or any linked third-party website.
Nothing in these Terms of Use excludes, restricts, or modifies any rights or remedies that cannot lawfully be excluded, restricted, or modified under applicable law, including rights under the Australian Consumer Law. Consumer guarantees cannot be excluded by contract wording.
11. Changes to these Terms
We may update these Terms of Use from time to time. Any updated version will be published on this website and will take effect from the date of publication.
12. Governing law
These Terms of Use are governed by the laws of Queensland, Australia. Any disputes arising in connection with these Terms of Use or this website are subject to the non-exclusive jurisdiction of the courts of Queensland.
13. Contact us
If you have any questions about these Terms of Use, please contact us:
Brodribb Home Inc.
13 Goggs Street, Toowoomba City, QLD, 4350
Email: enquiries@brodhome.org.au
